Commercial &residential maintenance
The client, an Essex based commercial and residential maintenance company, covering a complete range of skills required to administer large structural projects through to emergency call-outs for a growing portfolio of commercial property management and insurance clients.
Highlights
Sales increased from £932,000 to
£1.78m
a brand new
purpose built
premises on site
Results In detail
Requirements:
Define Directors roles more clearly
Results:
Defined responsibilities and efficiencies within senior management
Requirements:
Introduce budget and cash flow forecasting
Results:
Sales increased from £932,000 to £1.78m
Requirements:
Formal tendering process to be introduced
Results:
Two new national insurance companies on board via tender process
Requirements:
Better control over stock
Results:
Stock control introduced, and a brand new purpose built premises on site
Requirements:
Recruitment program for specific skillsets to be created
Results:
A rapidly expanding team including a management tier and new skills introduced, with four new fully equipped vehicles
Requirements:
Requirement for better marketing and sales processes
Results:
Introduced an effective ongoing marketing and sales strategy
customer feedback
Our company has been growing but we hit a brick wall to jump to the next level. We tried to overcome this for a few years but could not work out why we were finding it so hard to get over that wall. Stuart opened our eyes to new ideas, techniques and structure within the company. We are now growing faster than we have ever before and we can see a clearer path ahead. We are much more structured within how we manage the business and discuss all future goals.
Paul Lebrett - Partner & Sales Director - Rapid Response Maintenance