Doorstepdelivery business
The client is a Suffolk based doorstep delivery business, established over 80 years ago as a family concern. They deliver over 200 dairy and grocery products from milk, vegetables, general grocery, garden products – delivered to customer doorsteps in Suffolk.
Highlights
Gross margins increased
9%
Net profit increased by
39%
Due to growth
new vehicles
have been purchased
Results In detail
Requirements:
Looking to move away from purely supplying doorstep milk and basic necessities to a wider range of goods
Results:
Now have a much wider range of products, which has increased spend per customer
Requirements:
Looking to increase area coverage and fleet
Results:
Now have a growing team and moved into new delivery areas
Requirements:
Increase in Gross margins and net profit
Results:
Gross margins increased by 9%. Net profit increased by 39%
Requirements:
Upgrade to existing fleet
Results:
Due to growth new vehicles have been purchased
Requirements:
Improve infrastructure
Results:
Now introduced improved internal systems, and moved to a brand new bespoke built premises
Requirements:
Improve marketing and sales
Results:
Now introduced a new website able to take online orders for expanding product range, and take payments improving cash-flow for the business
customer feedback
Stuart’s drive and enthusiasm is infectious. He is very professional and well organised. He has an extensive knowledge of all aspects of business and is clear and precise in his delivery. I would have no hesitation in recommending Stuart to other businesses.
Adrian Foulger - Managing Director - Foulgers Dairy